Refund & Cancellation Policy

All in-app purchases in Magnet Match are digital virtual items (such as coins and boosters) sold through Google Play. Google Play processes every payment.

How to get a refund

1. Within 48 hours of purchase: request a refund directly from Google Play at support.google.com/googleplay/answer/2479637, or open Google Play, go to Payments & subscriptions, then Budget & history, and select the order.
2. After 48 hours: email us at krytexgames2026@gmail.com with your Google Play order number (starts with GPA.). We review every request and reply within 2 working days.

When we refund

• You were charged but did not receive the item.
• You were charged more than once for the same purchase.
• The purchase was made by mistake and the items have not been used.

Approved refunds are paid back to the original payment method by Google Play, usually within 5–10 working days. Refunded items are removed from your account.

Cancellation

Purchases of virtual items are delivered instantly, so they cannot be cancelled after delivery except as described above. If we offer subscriptions in future, you can cancel them anytime in Google Play under Payments & subscriptions; cancellation stops the next renewal.

Delivery

Purchased items are delivered to your Game account immediately after payment. If they do not appear, restart the Game while connected to the internet, or contact us.